Practice Policies
Financial Policies
We make every effort to keep down the cost of medical care. Please be prepared to pay any copay, co-insurance, deductible, or payment for non-covered services at the time of your appointment. Most cosmetic procedures need to be paid in full prior to the procedure. We accept Visa, MasterCard, and Discover credit cards.
Your insurance coverage is a contract between you and your insurance company. Responsibility for payment is your obligation as the patient.
Referrals
If your insurance carrier requires a referral from a primary care physician prior to seeing a specialist, it is your responsibility to obtain that referral. Sometimes, these referrals expire, and our office staff will try to notify you if that occurs. If a required referral is not received by the time of your scheduled appointment, you may reschedule your appointment or sign a waiver and pay for the services directly yourself. If your referral is received after your appointment, we will file the claim with your insurance company. Once the insurance is paid to Blue Ridge Dermatology Associates, P.A., we will issue a refund to you for your prior payment.
Canceled Appointments
Due to an increase in the number of canceled appointments and patients not showing for appointments, we have instituted a cancellation policy. When appointments are canceled without adequate notice, we are unable to schedule another patient for that appointment slot.
As such, we now require 24 hours advance notice for all canceled appointments. Failure to provide at least 24 hours notice of an appointment cancellation may result in a charge of $50 for an office visit, $100 for a scheduled surgery, and 50% of the fee for physician cosmetic surgery procedures. Thank you for your understanding and attention to this policy.
If you ever have any questions regarding insurance or any of our financial policies, please call our office at (919) 781-1050.
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Raleigh
3225 Blue Ridge Road, Suite 101, Raleigh, NC 27612
Cary
1110 SE Cary Pkwy, Suite 100, Cary, NC 27518